No, we are happy to help with a little or a lot, depending on what your needs are.

As you’re browsing our collection of hire items, continue to add your favourites with the desired quantity by selecting ‘Add to Quote’. Once you’ve finished, simply follow the prompts to submit your list to us and we’ll be in touch with your custom quote.

When we send you a quote for specific items for a specific date, the quote is valid for 7 days. During this time, we reserve your items in our inventory and they are unable to be booked by anyone else. To secure the items a booking deposit needs to be paid within this 7 day period otherwise your quote will expire and we can’t guarantee availability of the items you requested.

Yes, we require a deposit to confirm your booking. Payment of your deposit ensures the date and items requested are secured for you. Our T’s & C’s plus booking summary and deposit request are included with our initial invoice and your payment is considered acceptance of our Terms and Conditions. The initial deposit is non-refundable and ensures certainty your items are reserved for you and available as agreed. It also ensures the certainty that we are not losing the opportunity to hire the items to another client if you choose to cancel your order.

Yes, a security bond is required for all hired items and this is returned to you when everything is returned at the agreed time in good condition. The bond will be detailed in the initial booking invoice and more details can be found within our Terms and Conditions.

Sometimes things don’t go to plan and we will work with you if changes are required when we can. If you need to change your hire date and all items are available on the new one, we will happily transfer your booking. In the event that a price increase occurs between your initial booking and the rebook, the increased cost may be invoiced separately and this is at Magick Events discretion. Charges will apply for cancellations and details can be found in our Terms and Conditions.

Not necessarily. We recognise that most events require set up the day before and packing up the day after so the price covers up to 3 days. If you have a wedding on a Saturday we will usually deliver the Friday before and collect items on the Monday after. The only time this may vary is if we have a weekday booking that changes things.

Some items are ok to pick up and drop off yourself but others need to be delivered by Magick Events. Smaller items such as cushions or rugs can be done by the hirer however items such as wine barrels will be done by us for safety. Delivery options can be confirmed at the time of booking and if picking up, a vehicle suitable for the items being collected is required.

No, delivery is an additional charge and is subject to the items hired and delivery destination. As every event is unique, we thought it best to keep the basic cost to hire an item on the lower end of the scale and invoice the delivery charge separately, so you only pay what you actually need to. Delivery will be confirmed and included as a separate item on the initial booking invoice.

The choice is yours as we can do either. The basic hire price is for dry hire so you select and set up items as you choose but if you would like us to help, we are more than happy to provide a quote for this additional service. Just let us know when you decide which items you are interested in and this will be included as a separate line item on your quote and/or invoice. Selected items such as the Tivoli Gazebos must be set up and dismantled by Magick Events and this is reflected in the hire price.

The short answer is yes, however some items require more cleaning than others. Glassware, crockery, cutlery, grazing and serving items need to be thoroughly washed and dried before being packed into the boxes they were supplied in. Linen cleaning costs are included in the hire cost so items like napkins and table runners don’t need to be washed prior to being returned, however all linen needs to be returned dry to avoid mildew. Other items should be in a reasonably clean condition and may be fine to return as they are or may need to be wiped over. Any additional charges incurred for cleaning will be passed on to the hirer as per our Terms and Conditions.

We expect some wear and tear when our stock is in use such as food or drink spilling on table runners for example. We don’t charge for any minor cleaning however costs incurred due to more serious damage need to be recovered. If, say, a bottle of red wine is spilt on our white rugs or cushions any additional cleaning charges will be passed on. Replacement of any items that are lost, stolen or damaged beyond repair are to be covered by the hirer. More information is provided in our Terms and Conditions which we include with our booking invoice.